Determine if the problem is hardware or software Important : If the problem you are having on your Logitech G502 mouse appears while your hardware is still under warranty ( minimum 2 years manufacturer's warranty), call the after-sales service of the reseller store or the Logitech after-sales service to obtain its repair or exchange free of charge. Un hardware problem linked to a manufacturing defect or natural wear and tear.Turnkey dirt or oxidation that interfere with the contacts or the micro switch of the mouse.Un software problem (corrupt files, incompatible or outdated drivers, etc.).These problems can arise from different factors : Left click or right click double click while single click.Left click or right click does not work or intermittently.But then, what are the most common problems encountered on the Logitech G502 Hero mouse? So, find out which problems the Logitech G502 mouse encounters most often, and how to try to solve them? What problems does the Logitech G502 mouse have? Problems and their potential causesĭespite a majority of very good feedback on the Logitech G502 mouse, some users notice malfunctions, which can sometimes go so far as to completely prevent its use. Yet renowned for its quality, problems have been identified by some users. The Logitech G502 Hero mouse is no exception. Unfortunately, despite the reliability of its products, it happens that they may encounter malfunctions during their use. The Logitech brand is renowned for its good value for money.
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